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Privacy Policy

Effective Date: March 28, 2026

BestBid ("we," "us," or "our") operates the website at bestbid.dev (the "Service"). This Privacy Policy describes what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

Account Information. When you register for an account, we collect:

Data Purpose
First and last name Account identification and personalization
Email address Account login, verification, and service communications
Password (stored as a salted hash) Account authentication

We do not store your password in plain text. We store only a cryptographic hash, which means your password cannot be recovered or read by us or any third party who gains access to our database.

Search and Usage Data. We may collect information about how you use the Service, including:

  • Property addresses and ZIP codes you search or analyze.
  • Search parameters, filters, and overrides you apply.
  • Analysis results generated by the Service.
  • Features you use and actions you take within the Service.

We may use this data to improve the Service, understand usage patterns, optimize our valuation models, and for marketing and advertising purposes.

Automatically Collected Information. When you access the Service, our servers may automatically record standard technical information, including:

  • IP address and approximate geographic location.
  • Browser type, operating system, and device information.
  • Pages visited, time spent on pages, and referring URLs.
  • Session cookies necessary for keeping you logged in.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and operate the Service, including authenticating your identity and delivering analysis results.
  • Communicate with you about your account, including sending email verification links and service-related notices.
  • Improve and optimize the Service, including refining our valuation models and identifying usage trends.
  • Develop new features and functionality based on how the Service is used.
  • Conduct marketing and advertising, including communicating with you about products, services, or features we believe may interest you.
  • Enforce our Terms of Use and protect the security and integrity of the Service.
  • Comply with legal obligations.

3. Information We Do Not Collect

BestBid does not collect or process:

  • Financial account numbers, credit card information, or banking details.
  • Social Security numbers or government-issued identification.
  • Credit scores or credit history.

BestBid is not a consumer reporting agency as defined by the Fair Credit Reporting Act ("FCRA"). We do not generate consumer reports, and no information provided through the Service should be used for purposes governed by the FCRA, including credit, insurance, employment, or housing eligibility decisions.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service providers: We may share information with third-party vendors who assist us in operating the Service (e.g., email delivery, hosting, analytics). These providers are contractually obligated to use your information only for the purposes of providing services to us.
  • Aggregated or de-identified data: We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you. This may include aggregated market trends, usage statistics, or model performance metrics.
  • Legal requirements: We may disclose your information if required to do so by law, court order, or government regulation, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Service if your information becomes subject to a different privacy policy.

5. Cookies and Tracking

The Service uses session cookies to keep you logged in during your visit. These cookies are essential to the operation of the Service and are deleted when you close your browser or log out.

We may in the future use analytics cookies or third-party tracking technologies to understand how the Service is used. If we do, we will update this Privacy Policy accordingly.

6. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. Search and usage data may be retained in aggregated or de-identified form indefinitely for the purposes of improving the Service. If you request deletion of your account, we will delete or de-identify your personal information within a reasonable timeframe, except where retention is required by law.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include password hashing, encrypted connections (HTTPS), and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to legal retention obligations.
  • Opt-out of marketing: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in any marketing email or by contacting us directly.

To exercise any of these rights, please contact us at support@bestbid.dev.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.

10. Third-Party Links and Data Sources

The Service may contain links to third-party websites and relies on third-party data sources for property information and market data. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Service.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page with a revised effective date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

12. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@bestbid.dev.

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